1.1 This Privacy Policy applies wherever we act as the controller of personal data of visitors to our website and users of our services, in other words, where we determine the purposes and means of the processing of such personal data.
1.2 If you are visiting our website for the first time, we ask for your consent to the use of cookies in accordance with the terms of this Privacy Policy.
1.3 In this policy, “we,” “us” and “our” refer to the controller - 24-pay s.r.o., Kálov 356, 010 01 Žilina. You can contact us:
(a) by filling out the contact form on our website;
(b) by phone, using the contact number listed on our website; or
(c) by email, using the email address listed on our website.
2.1 In this section 2, we set out:
(a) the general categories of personal data that we may process;
(b) the source and category of data, in cases where the data is not provided directly by you;
(c) the purposes for which we process personal data;
(d) the legal bases for such processing.
2.2 We may process data about your use of our website and services ("usage data"). Usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation paths, as well as information about the timing, frequency, and patterns of your use of the service. The source of this usage data is Google Analytics. This data may be processed for the purpose of analyzing the usage of our website and services. The legal basis for this processing is your consent and our legitimate interests, namely monitoring and improving our website and services.
2.3 We may process information that you publish on our website or submit through your use of our services. Published data may be processed for the purpose of managing and maintaining our website and services. The legal basis for this processing is your consent.
2.4 We may process information contained in any questionnaire (query data) related to goods and/or services. The legal basis for this processing is your consent.
2.5 We may process information you provide for subscribing to our email offers and/or newsletters (subscription data). Subscription data may be processed to send relevant notifications and/or newsletters. The legal basis for this processing is your consent.
2.6 We may process information contained in, or related to, any communication that you send to us ("correspondence data"). Correspondence data may include the content of the communication and any metadata associated with it. Our website may generate metadata associated with communications made via the website contact forms. Correspondence data may be processed for the purposes of communicating with you and keeping records. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business, communication with users, and/or the performance of a contract between you and us, and/or taking steps at your request prior to entering into a contract.
2.7 We may process any of your personal data described in this policy if it is necessary for the establishment, exercise, or defense of legal claims - whether in court proceedings, administrative proceedings, or out-of-court procedures. The legal basis for this processing is our legitimate interests, namely the protection and enforcement of our legal rights, your legal rights, and the legal rights of others.
2.8 In addition to the specific purposes set out in this Section 2, we may also process any of your personal data where such processing is necessary to comply with a legal obligation or to protect your vital interests or the vital interests of another natural person.
3.1 In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary to comply with a legal obligation or to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings, administrative proceedings, or out-of-court procedures.
4.1 You acknowledge that personal data you submit for publication through our website or services may be accessible via the internet around the world. We cannot prevent the use (or misuse) of such personal data by others.
5.1 This Section 5 sets out our data retention policies and procedures, which are designed to help ensure compliance with our legal obligations regarding the retention and deletion of personal data.
5.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.3 We will retain personal data as follows:
(a) usage data, published data, inquiry data, subscription data, and correspondence data will be retained for a maximum period of 10 years.
5.4 Notwithstanding the other provisions of this Section 5, we may retain your personal data where such retention is necessary to comply with a legal obligation or to protect your vital interests or the vital interests of another natural person.
6.1 We may update this policy from time to time by publishing a new version on our website.
6.2 You should check this page occasionally to stay informed about any changes to this policy.
6.3 We may notify you of significant changes to this policy by email.
7.1 In this Section 7, we have summarized the rights you have under data protection law. Some of the rights are complex, and not all details have been included in our summaries. Therefore, you should refer to the relevant laws and guidelines from regulatory authorities for a full explanation of your rights.
7.2 Your principal rights under data protection law are:
(a) the right of access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
7.3. You have the right to confirm whether we can process your personal data and where we access it, along with other information. This additional information includes details about the purposes of processing, the categories of concerned personal data and the individuals who are recipients of the personal data. The rights and freedoms of others are not affected, and we will provide you with a copy of your personal data. The first copy will be provided free of charge, but additional copies may incur a reasonable fee. You can request your personal data via email at our contact address.
7.4 You have the right to rectify any inaccurate personal data and with regard to the purposes of processing, if you have incomplete personal data about you that has been provided.
7.5 In certain circumstances, you have the right to have your personal data erased without undue delay. These circumstances include: personal data are no longer necessary for the purposes for which they were collected or otherwise processed; you withdraw consent for processing based on consent; you object to processing according to certain provisions of the applicable data protection law; processing is intended for direct marketing purposes; and personal data have been processed unlawfully. However, there are exceptions to the right to erasure. General exceptions apply where processing is necessary: for the exercise of the right to freedom of expression and information; compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.
7.6 In certain circumstances, you have the right to restrict the processing of your personal data. These circumstances are: you challenge the accuracy of the personal data; the processing is unlawful, but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require the personal data for the establishment, exercise or defense of legal claims; and you have objected to processing, pending the verification of that objection. If processing is restricted on this basis, we may still store your personal data. However, we will process it differently: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another individual or legal entity; or for reasons of important public interest.
7.7 You have the right to object to the processing of your personal data on the grounds of your specific situation, but only to the extent permitted by the legal basis. Processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or for the purposes of legitimate interests pursued by us or a third party. If you make such an objection and we cannot demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms or the processing is for the establishment, exercise or defense of legal claims, we will cease processing your personal data.
7.8 You have the right to object to the processing of your personal data for direct marketing purposes (including profiling). If you make such an objection, we will cease processing your personal data for this purpose.
7.9 You have the right to object to the processing of your personal data for scientific or historical research purposes or for statistical purposes on grounds relating to your specific situation, unless the processing is necessary for tasks carried out in the public interest.
7.10 The legal basis for processing your personal data is:
(a) consent; or
(b) if processing is necessary for the performance of a contract to which you are a party, or for taking steps at your request prior to entering into a contract,
(c) and if such processing is carried out by automated means, you have the right to receive your personal data in a structured, commonly used and machine-readable format. However, this right does not apply if it would adversely affect the rights and freedoms of others.
7.11 If you believe that our processing of your personal data violates data protection laws, you have the legal right to lodge a complaint with the supervisory authority responsible for data protection. You can do this in the EU member state of your usual residence, place of work or the place of the alleged violation.
7.12 To the extent that the legal basis for processing your personal data is consented to, you have the right to withdraw this consent at any time.
7.13 You can exercise any of your rights in relation to your personal data through a written notice.
8.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
8.2 Cookies can be either "persistent" cookies or "session" cookies: a persistent cookie is stored in the web browser and remains valid until the specified expiration date, unless deleted by the user before the expiration date; session cookies expire at the end of the user's session when the web browser is closed.
8.3 Cookies typically do not contain any information that personally identifies the user, but the personal information we store may be linked to the information stored in the cookies and obtained from them.
9.1 We use cookies for the following purposes:
(a) authentication – we use cookies to identify you when you visit our website and while navigating through our website;
(b) analytics – we use cookies to help us analyze the usage and performance of our website and services;
(c) cookie consent – we use cookies to store your preferences for using cookies when browsing the website.
10.1 Our service providers use cookies and these cookies may be stored on your computer when you visit our website.
10.2 We use Google Analytics to analyze the usage of our website. Google Analytics collects information about website usage through cookies. The collected information about our website is used to generate reports on the usage of our website. Google's Privacy Policy is available at: https://policies.google.com/privacy?hl=en
11.1 Most browsers allow you to refuse the acceptance of cookies and delete cookies. The methods for managing them vary depending on the browser and the browser version. However, you can obtain up-to-date information on blocking and deleting cookies through the following links:
(a) https://support.google.com/chrome/answer/95647?hl=en (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies (Firefox);
(c) http://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411?locale=en_US (Safari);
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
11.2 Blocking all cookies will have a negative impact on the usability of many websites.
11.3 If you block cookies, you will not be able to use all features of our websites.
